Stuck on something, found a bug, or just want to say hi? We read every email.
On the Log In screen, tap "Forgot password?" and enter your account email. We'll send a link to reset it — open it on your phone to choose a new password.
Open the app, go to Settings → Delete Account. This permanently removes your profile, trips, photos, and progress — there's no recovery window, so only confirm once you're sure.
Make sure you have a stable internet connection while adding photos — they upload in the background when you save a trip. If a photo still doesn't appear after a minute, try removing and re-adding it, or email us with the trip name and we'll take a look.
Yes — sign in with the same account on any device and your parks, trips, badges, and photos sync automatically.
We'd love to hear it — email us a description of what happened (or what you'd like to see) and we'll take a look.